Shipping & Delivery

Processing Time

When orders are received, packing & last-mile delivery will be processed as soon as possible to ensure that you can receive the product(s) within 7-10 working days. The delivery time of individual items depends on your selected delivery destination. Although we do not guarantee that the delivery time will not be delayed, we will try our best to handle and order your shipment as soon as possible.



Free Shipping

If the total net order amount reaches HK$400* or more, you receive FREE shipping.  (Only in Hong Kong Domestic)

* All promotional code, Welcome Credit, Birthday Credit, and other discount offers had been deduced or used.



Selected Shipping Company

For Hong Kong Customers
SF Express is responsible for domestic shipments in Hong Kong. You can choose the nearest SF Express Service Centers, S.F. Store, EF Locker, Circle K or 7- Eleven Convenience Store to pick up the parcel. If the total amount of order is less than HK$400, customers have to pay the shipping fee before receiving the parcel.

For Macau Customers
SF Express is responsible for Macau shipments. You can choose door-to-door delivery service or the nearest Circle K or 7- Eleven Convenience Store to pick up the parcel. Customers have to pay the shipping fee before receiving the parcel.

For Mainland Customers
China EMS is responsible for mainland China shipments. 


Tracking your order

All packages have a specific tracking number. You will receive a notifying e-mail once your order has shipped. The e-mail will include a parcel tracking number. The status of your order can be reviewed by logging into "My Account".


Shipping Fee

For Hong Kong Customers

Weight

Shipping Fee (HKD)

0.5-1kg

$30

1.5kg

$36

2kg

$42

Over or 2.5kg (per 0.5kg)

+$6

 
For Macau Customers

Weight

Shipping Fee (HKD)

0-1kg

$34

1.5kg

$40

2kg

$46

2.5kg

$52

3kg

$58

Over 3kg (per 0.5kg)

+$6


For Mainland Customers

Weight

Shipping Fee (HKD)

0-1kg

$55

1.1-1.6kg

$65

1.7-2.2kg

$75